Online - Offline Integration

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Link interation data

Gain a complete view of customer behaviour

Customer behaviour is complex, moving from device to device and from online to the physical world in a fluid manner.

Thanks to smartphones and permission-based customer relationship management (CRM) and tracking technology, it is now possible to link digital and physical interactions.

I can work with you to connect your different data sources to give a complete view of customer behaviour.

As I have a wide experience of managing campaigns via all offline channels I can also advise in these areas, and work with my network of trusted partners for full campaign delivery.